Brightening Someone’s Day: Michaela Moore

Michaela Moore

Premium Supervisor, Autozone Park - Delaware North

A hospitality veteran of 10 years, Michaela Moore has worked as a Premium Supervisor for Delaware North at Autozone Park for the past four years. Her dedication to stadium visitors is illustrated in her Quarterly Pick Award nomination, where she was praised for going the extra mile for out-of-town guests: “They arrived early for the game and were looking for somewhere local to eat. Michaela took the time to find out where they were staying, asked questions to help them narrow down the choices, then explained which restaurants were within walking distance. She helped them look up different options on their phone.” Michaela also asked if her guests could leave their luggage in the Autozone offices while they ate! Autozone staff were happy to accommodate the request, so the visitors could eat without the encumbrance of luggage. 

With outstanding skills and a willingness to go above and beyond, it’s no wonder Michaela Moore is a Third Quarterly Pick awards honoree for Attractions!

How did you get into the hospitality industry?

I started at UT Knoxville when I was a student there, working at the football and the baseball stadiums for the Vols.

What did you want to be when you grew up?

It went from teacher to lawyer to voiceover actress to social work!

What's your favorite part about working in the hospitality industry?

People! I'm a people person. I love getting to know people and making them happy.

What are your top three favorite places or activities in Memphis?

Shelby Farms, Grizzlies games, and horseback riding. 

What is something you have learned in your current position that has changed your life for the better?

We’ve all heard the saying that the customer is always right. I’ve learned that sometimes it is easier just to let things go. 

What advice would you give to someone who is new to the industry?

Have patience!

Thank you, Michaela!