Training Opportunities
.
We provide hospitality skills training and information for employees who interact with visitors and guests.
Join one of our sessions and learn about Memphis area amenities, attractions, history, and legacy. See and know Memphis, so that you can share Memphis better.
Individual and team training are available. Find the training that best meets your needs.
Memphis Rocks
Authentic Memphis Hospitality is presented and explained in this session. Learn how valuable your service is to our visitors and the industry as a whole. We present the Memphis brand and offer tools you can use to deliver your best Memphis welcome.
Hospitality and Tourism HR Professionals – This One’s for You
Experience is what makes Memphis special! Finding and retaining the right talent for your teams to provide excellent experiences for visitors and locals alike is paramount to continued success and growth in the hospitality industry.
HR Matters
At our HR Matters sessions, we provide a relaxed and engaging environment to discuss your concerns, share your successes, and learn from experts in the field of hospitality and tourism HR. Held at a different local venue each month, our gatherings center around the issues and opportunities that hospitality and tourism HR professionals face every day. Our intention is to create a space for you to learn, grow, and collaborate with others in this highly specialized field.
We celebrate our wins, talk about best practices, and often have a discussion leader to share their ideas, expertise, and knowledge.
To learn more about the landscape of recruitment, talent management, training resources, wages, and trends that drive Memphis hospitality and tourism, please sign up for our newsletter. Each month, we will send a link to sign up for our current HR Matters session. We look forward to joining the conversation with you!
Insiders Tours
If you work in hospitality service in Memphis join our familiarization tours of Downtown and Midtown key points of interest, designed for tourism and hospitality professionals.
More modules will be added soon. These will be listed on this page along with information on how to sign up for these classes. Some classes will have prerequisites before the class can be signed up for.